We are looking for a Temporary Intake Coordinator for our Hospice department in Thousand Oaks. This is a temporary role; however, the initial opportunity might turn into something permanent.
The hourly range for this position at commencement of employment is expected to be between $28 - $32 per/hour; however, pay offered may vary depending on multiple individualized factors, including job-related knowledge, licensure, skills, and experience.
Assisted offers great and rewarding career opportunities, making a difference in the lives of people.
Join our team and love what you do!
Help others. Make a difference. Be proud.
Assisted Offers Our Employees a Unique Employment Package:
Affordable medical, dental and vision benefits package.
Company matched 401K (up to 6% of your annual salary can be matched)
A very generous referral bonus – earn up to $600* per referral.
We’ll empower you to reach your highest levels of personal and professional development by providing up to $6,000* tuition education reimbursement.
Vacation, sick leave, and paid holidays package*
*Internal policy provides detailed information regarding these benefits. Full policy is provided upon request.
JOB SUMMARY This position serves as part of the hospice team under the direction and supervision of the Registered Nurse Clinical Supervisor or Director of Patient Care Services. The coordinator is responsible for performing intake support activities and obtaining required authorization for services. Performs all major responsibilities in a manner consistent with the mission and goals of the Agency.
DUTIES AND RESPONSIBILITIES
Takes and prepares non-clinical components of intake referrals.
Follows up on entry and distribution of referrals.
Assists intake team in phone coverage and coordination of day-to-day activities.
Participates in team and goals of the Agency.
Verifies insurance coverage for services, if needed.
Provides clinical, billing, and collections personnel with information regarding insurance coverage.
Tracks authorization versus utilization and secures authorization for visits.
When requested, provides report to case managers of third party payers after clinical review.
May order medical supplies and oversee utilization.
Perform data entry functions for service-related charges.
Acknowledges patient rights including privacy and confidentiality.
Consistently displays a professional appearance and conduct in all settings. Customer service, including interpersonal and interagency relationships, is positive and professional at all times.
Assumes responsibility and displays reliability for the completion of all tasks, duties, communications and actions.
Supports the mission and goals of the Agency.
Maintains professional growth and development.
Participates in performance improvement activities.
Abides by Agency policies and procedures.
Accepts other duties as assigned.
PHYSICAL DEMANDS AND WORKING ENVIRONMENT Work is mostly sedentary combined with moderate amounts of walking, standing, lifting, and climbing stairs. Must have visual and hearing acuity. Must be able to communicate verbally and in writing in English. Attends and participates in activities off site as necessary. May be exposed to minor hazards or communicable diseases.
EDUCATION, EXPERIENCE, AND TRAINING
High School Diploma or equivalent preferred.
Type minimum of 35 wpm, master of alphabet, basic level computer skills, experience interacting with clients/customers.
At least one year experience in hospice, hospital or medical group with basic knowledge of insurance coverage preferred.